First Coast Service Options, Inc., (First Coast) is the Medicare Administrative Contractor for jurisdiction 9, serving Medicare providers and beneficiaries in Florida, Puerto Rico, and the U.S. Virgin Islands.  The Provider Outreach and Education department is working to promote Electronic Remittance Advice (ERA) to those providers still receiving paper remittances through regular mail. We have been performing focused education by reaching out to those providers that we show still receiving paper remittances and offering education and assistance. At this time, we are expanding our focus by doing widespread education for any providers that are interested in the electronic formats. Click on the flyer below for more information.